Emergency Department Team: What Are Their Roles?

Emergency medical treatment has changed tremendously throughout the years and become its own specialty. There are specific techniques and procedures for delivering emergency treatment, all medical equipment necessary for it is housed in one area, and this area consists of many ER members that are crucial to the department. Today, we will learn about these ER specialists.

Emergency Department Team: What Are Their Roles?
Emergency Department Team: What Are Their Roles?

Ambulance Paramedics

If you have a medical emergency or a major accident, paramedics will arrive by ambulance to examine your medical condition and treat you before transporting you to the hospital. They oversee your care on the route to the hospital until you arrive at the emergency department.

Paramedics are permitted to:

  • offer advanced life support
  • carry out clinical procedures
  • perform medication administration
  • choose which hospital or medical institution is best for their patient.

ER Staff

When you arrive at the emergency department, a triage nurse (a professional emergency department nurse) will examine your level of illness or injury. Depending on your condition, you will next be seen by an appropriate healthcare expert, who may be a doctor, a nurse practitioner, an allied health professional, or a mental health worker. The speed with which this occurs is determined by how busy the emergency room is and how urgently you want care.

The following medical personnel may treat you in the emergency department:

  • emergency medical personnel (very senior specialist doctors, also known as consultants).
  • registry clerks (senior doctors working towards becoming specialists).
  • medical personnel in hospitals (doctors working in the emergency department, not training to be specialists).
  • internships (doctors in their first year of practice).

You may also consult with various specialists and healthcare providers who can assist you with your therapy, such as:

  • ER nurses and midwives (senior specialist nurses who can assess and treat selected conditions). In addition, you can follow our tips to advance your performance as an ER nurse in order to be more efficient.
  • allied health workers such as physiotherapists, occupational therapists, and emergency room pharmacists.
  • the mental health emergency care team, which is capable of doing mental health evaluations.
  • Care coordinators collaborate with hospital personnel, primary care physicians, and other experts to ensure that you receive high-quality treatment and care when you return home.

The Diagnostic Staff

The Diagnostic Staff
The Diagnostic Staff

You may be sent for testing such as x-rays or scans as part of your diagnosis and treatment. Technicians such as radiographers and sonographers, as well as radiologists (consultant doctors certified to interpret imaging tests), collaborate with emergency department personnel to assist diagnose and treat your medical condition.

They may employ a variety of diagnostic imaging techniques, including x-rays, computerized tomography (CT) scans, magnetic resonance imaging (MRI) scans, ultrasound, and nuclear medicine.

You may also require blood tests while in the emergency room. These are forwarded to the pathology service, where specialized laboratory personnel perform blood tests before sending them back to specialist doctors for assessment.

Support Staff

The following people may work in the emergency department as support staff:

  • Administrative employees, who ensure that your personal information is correct and manage various administrative processes linked to your emergency department visit, 
  • Orderlies and environmental services personnel transport you between areas, clean the emergency department and assist with meals.
  • Security personnel who assist in keeping the emergency department safe and secure.

Discharge Staff

Discharge Staff
Discharge Staff

If you do not need to be admitted to the hospital following your treatment in the emergency department and are dismissed immediately, you will be given guidance and a discharge plan if appropriate. This plan covers any ongoing assistance you may require as well as directions for your rehabilitation. Other information regarding your disease, such as a fact sheet, may also be sent to you.

Any medications issued by your doctor must be filled by a pharmacist. The personnel in the emergency room will show you how to accomplish this and where you may find a pharmacist.


The emergency room is one of the busiest areas in the hospital. Over 100 million people visit ERs each year. They serve as a safety net for millions of individuals who do not have access to adequate health care. Knowing how the ER operates may help to alleviate some of the stress that comes with a trip to the ER. Aside from that, knowing who provides what services may assist to decrease the amount of time you need to spend at the ER.